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Op-Ed "Bike Brands: Save the Industry with Spare Parts!"
(Originally published in Bicycle Retailer and Industry News (BRAIN) July 2024) Bike brands, component dealers and distributors: save the...

Ben Tabor
Aug 3, 20244 min read


The "Saigon Swerve" & 3 Millimeters of Misalignment
My adopted home of Vietnam is well-known for it's steady economic growth, its resilient people and amazing food and coffee culture. It's...

Ben Tabor
Feb 17, 20246 min read


Re-Cycled Tech from Cycling History: Best Revived or Remembered?
by Suzanne Gabriella Dries and True Quality Engineering Designs of modern bikes and E-bikes are drawn from both innovation and...

Ben Tabor
Oct 11, 20234 min read


Steer Clear of the Recall Abyss
True Quality Engineering is sharing strategies to help brands stay clear of recall pitfalls...

Ben Tabor
Sep 16, 20234 min read


5 Reasons Every Brand Needs A Quality Standards Manual
Maximize your customer impact. Build the most productive relationships with vendors and manufacturers. Avoid costly mistakes and errors....

Ben Tabor
Aug 17, 20234 min read


Shimano Acera, the Forever Champion of Reliability
“[Acera] grimly does its work then sits motionless until it's time to work again. We could all take a page from [Acera’s] book...”

Ben Tabor
Aug 8, 20234 min read


Lessons Learned. Design for Quality, Grow Value
There are many lessons in the postmortem of the VanMoof collapse. The E-bike industry must grow beyond short-sighted approaches that push...

Ben Tabor
Aug 2, 20233 min read


True Quality: Bruises, Blood & Soft Skills
Many years ago, we were managing bike production for a huge global cycling brand. They received a series of customer complaints about newly

Ben Tabor
Jul 18, 20234 min read


Is the USA Finally Ready to Update Requirements for Bikes & E-Bikes?
US bike regulations were written for the 1970's "bike-boom". Do they have any relevance for the "E-bike-boom"? After decades of delay,...

Ben Tabor
Jul 17, 20233 min read
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